Chicago streets are hectic — from the Kennedy Expressway to Michigan Avenue traffic. Rideshare apps like Uber and Lyft make getting around easier, but accidents still happen. When they do, confusion sets in quickly. Who pays? What should you do first?
To cut through the noise, let’s break it down using common myths and the real facts every Chicago rideshare passenger (or driver hit by one) needs to know.
Fact: Insurance coverage depends on the driver’s app status.
App off: Only the driver’s personal insurance applies.
App on, no passenger yet: Limited liability coverage (up to $50,000 per person).
Passenger on board or en route: Up to $1 million in coverage from Uber/Lyft.
Fact: Adrenaline hides injuries. Concussions, whiplash, and internal damage often appear hours later. Always call 911 and see a doctor.
Fact: In Chicago, a police report is critical. It creates the official record that insurers and lawyers rely on. Without it, it’s your word against the driver’s.
Fact: Reporting in the app is only one step. It does not protect your legal rights or guarantee fair compensation.
Fact: Insurance adjusters are trained to limit payouts. They may pressure you into a low settlement. Never give recorded statements without legal advice.
Now that the myths are out of the way, here are the real steps you should take:
Call 911 and get medical help.
File a police report.
Take photos, save trip details, and gather witness info.
Report the crash in the rideshare app — but keep it factual.
Do not negotiate with insurers directly.
Contact a Chicago rideshare accident lawyer immediately.
Who pays for my medical bills after a rideshare crash?
It depends on fault and whether the driver had the app on. Uber and Lyft’s $1 million coverage may apply if you were a passenger.
Can I sue Uber or Lyft directly?
Generally no. Drivers are independent contractors. Claims are handled through insurance.
How long do I have to file a rideshare claim in Illinois?
Usually two years from the date of the accident. Act quickly so evidence isn’t lost.
Rideshare accidents are confusing, but your rights are clear: get medical care, document everything, and let an experienced attorney handle the insurers.
Chicago’s Trusted Personal Injury Lawyer has over 35 years of experience fighting for victims of car and rideshare accidents. If you’ve been hurt in an Uber or Lyft crash, don’t let myths cost you compensation — act fast and protect your rights.